Privacy Policy

At SwiftFlowBot, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

Name

Email address

Phone number

Billing and payment information

Company name

Any other information you choose to provide.

1.2 Usage Data

We collect information about how you use our website and services. This data may include:

IP address

Browser type and version

Pages you visit

Time and date of your visit

Time spent on those pages

Other diagnostic data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

2.1 To Provide and Maintain Our Service

We use the information we collect to operate and maintain our services, including:

Providing customer support

Processing transactions

Communicating with you about updates, security alerts, and administrative messages

2.2 To Improve Our Services

We analyze the information to understand how our services are being used and to improve them. This includes:

Monitoring the usage of our services

Identifying and addressing technical issues

Enhancing user experience

2.3 Marketing and Communication

With your consent, we may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

2.4 Legal Compliance

We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive information

Regular security audits

Access controls to restrict access to personal data to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

With your consent

To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential

To comply with legal obligations

To protect and defend our rights or property

To prevent or investigate possible wrongdoing in connection with our services

To protect the personal safety of users of our services or the public

5. Your Rights

5.1 Access and Update Your Information

You have the right to access, update, or delete your personal information. You can do this by contacting us at [email protected].

5.2 Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe link in any email we send or by contacting us at [email protected].

5.3 Data Portability

You have the right to request a copy of the information we have about you in a structured, machine-readable format. You can request this by contacting us at [email protected].

5.4 Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing we carried out prior to your withdrawal.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at [email protected]